Quality Assurance Manager - CRM Tech (m/f/d)

We are hiring a Quality Assurance Manager for our client, an international e-commerce group with more than 45 million monthly active users headquartered in Hamburg, Germany.

Join our client’s BI/CRM Unit, providing personalized & intelligent recommendations, product sorting and mailing- and push notifications to our customers based on their historical consuming behaviour. We work with over 15 million real-time API calls per hour and a very large amount of data to provide the best shopping experience for our customers!

• Manage and prioritize bug reports or bug tickets from stakeholders, always keeping their business value in mind
• Advocate for product quality within a cross-functional development team
• Design testing plans & coordinate testing to ensure the delivery of quality features
• Reproduce and provide insights into bugs, using monitoring & logging tools
• Performing manual tests and providing final approval prior to release in an agile workflow

• You have 3 years of experience in quality assurance, functional testing of APIs or backend applications
• You enjoy working with complex technical systems and backend processes
• You’re proficient in working with APIs and databases, leveraging tech like Postman or SQL for effective testing
• You focus on the details but always keep the business value of software in mind
• You are experienced with agile methodologies and understand what it means to have a quality mindset in an agile environment
• You possess very good communication skills and the ability to handle different stakeholders
• You speak and write English fluently

• Fresh fruit every day
• Sports courses
• Free access to code.talks
• Exclusive employee discounts
• Free drinks
• Language courses
• Laracast account for free
• Company parties
• Help in the relocation process
• Mobility subsidy
• State-of-the-art technology
• Central location
• Flexible working hours
• Company pension
• Professional training
• Dog-friendly office
• Remote
• Feedback culture
• Job bikes